Frequently Asked Questions
What ages and grades do you support?
We focus on grades 1–8 with subject-specific help and foundational study skills.
How are sessions delivered?
All sessions are live online via secure video. Kids can join from a browser on most devices.
Do you offer one-to-one coaching?
Yes. Choose 1:1 Coaching in our catalog for personalized support.
Can you help with tonight’s homework specifically?
Absolutely. We blend immediate help with teaching the underlying concept, so the next assignment feels easier.
How do you choose tutors?
Our coaches are vetted educators who complete training in supportive communication and structured scaffolding.
What’s your cancellation policy?
You can reschedule or cancel up to 24 hours before a session. See full terms in our Terms.
How do Fallows work?
Click “Fallows” on any course to save it to your personal list. Visit the Fallows page to manage favorites.
Do you guarantee grades?
We don’t make guarantees. We focus on consistent skill growth and positive study habits that support better outcomes.
Is my child’s data protected?
Yes. We collect only what we need to run sessions and keep families informed. See our Privacy Policy.